Privacy Policy

General

We will treat all your personal information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We will keep it on a secure server and we will fully comply with all applicable UK Data Protection and consumer legislation from time to time in place. By using the www.midlandfireonline.com website you acknowledge and agree to be bound by the terms of our privacy policy. You agree that you do not object to us contacting whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003.

Midland Fire On-Line have taken every care in the preparation of the content of this website. To the extent permitted by applicable law, and save as otherwise specified by us, we disclaim all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website or service provided through it. If we are liable to you for any reason, our liability will be limited to the amount paid by a buyer for the product concerned.

Certain links in this site will lead to websites that are hosted by our partners or other providers. When you activate any of these links you will leave our website.  We therefore have no control over, and will accept no responsibility or liability in respect of, the material on any website which is not under our control.

The limitations and exclusions in this clause do not affect buyers non-excludable statutory rights and only apply to the extent permissible by applicable law. These exclusions of liability shall not apply to any damages arising from death or personal injury caused by our negligence.

These terms and conditions shall be governed by and construed in accordance with English Law and it is agreed that the English courts shall have exclusive jurisdiction in the event of a dispute. If any terms shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severed and shall not affect the validity and enforceability of the remaining provisions.

We may assign, transfer, novate or subcontract any or all of our rights and obligations under these Terms and Conditions at any time.

 

Privacy Policy

We are committed to maintaining your privacy and our privacy policy statement is given below. If we make changes to this policy, we will notify buyers by updating this statement on our website.

We shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained in any of the materials on this website. All rights, including copyright, in this website are owned by or licensed to Midland Fire On-Line. Any use of the site or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without permission.

Every effort is taken to ensure we have the right to use images and text here on our website, most of the images and text are reproduced with full permission of our suppliers, however should you feel an image or text you own the rights to is being used without permission and in a way you do not approve, please write to us for its immediate removal. NB some images and text are the property of Midland Fire On-Line, all rights reserved.

 

Information collected

We ask buyers for their name, telephone number, address, and email address. When a purchase is made on our site, in addition to the above, we also ask for a delivery address, and payment method details. We may obtain information about your usage of our Web site to help us develop and improve it further. We do not store credit card details nor do we share customer details with any third parties.

Use of data

Your data will enable us, and our processors, to fulfil your order and to notify you about delivery details and changes.

We will also send buyers email newsletters from time to time to inform you about our products, buyer promotions and special offers. If you do not wish to receive email newsletters simply email us at Customer Services.

We comply with the standards, procedures and requirements laid down in the UK Data Protection Act to ensure that the personal information buyers give us is kept secure and processed fairly and lawfully.

We shall not make our mailing list available to other companies.

In assessing a buyers request for goods, we may use the information for the purposes of the prevention and detection of fraud. At all times where we disclose information it will remain secure.

As a buyer you have the right to request a copy of any personal information we hold about you. To do this, simply write to us at the address below, enclosing a cheque for £10 payable to Midland Fire, Safety & Electrical Services Ltd to cover our administration costs.

Complaints

If you have a complaint then we really want to know about it so that we can try to resolve it, please contact Customer Services at the address below.

Registered Office:

Midland Fire, Safety & Electrical Services Ltd
T/A Midland Fire On Line
Unit 7F, Zone 4
Burntwood Business Park
Burntwood
Staffordshire 
WS7 3XD

 

Company Registration Number: 4150136

Company VAT Registration Number: 765504225

Telephone: 01543 677547

Email: customerservice@midlandfireonline.com